Ask the Expert

Prior to submitting a question, please review our FAQThis form is for submitting product use or ingredient questions only.  If you have a question related to your business, please contact the Genesis PURE Success Team at (866) 535-5888 or

Please DO NOT submit questions related to any of the following topics:

  1. Product recommendations for diseases or health conditions.
    • Genesis PURE products are not intended to treat or cure any disease.  Consult with a doctor who understands both conventional and herbal medicine to determine how to manage your condition and which Genesis PURE products may be best for you.
  2. Medication or disease related product safety questions.
    • Genesis PURE products may not be appropriate for all individuals.  A qualified doctor with access to your full medical history may be best able to provide recommendations on which products are safe to use.
  3. Requesting identity or quantity of proprietary blends or natural flavor blends.
    • In an effort to keep our formulas from being replicated by competitors, we do not disclose specific information about our proprietary blends.

Genesis PURE products are not medicines and should not be taken in lieu of medical advice or to replace medical treatment. People with special medical conditions should seek advice from their health care provider prior to consuming Genesis PURE products.